Frequently Asked Questions
Everything you need to know about your premium spirits order.
Does someone need to be present to sign for my delivery?
Yes, federal law requires that all alcohol shipments be signed for by an adult aged 21 or older. A valid government-issued ID must be presented to the courier upon delivery.
Which states do you ship to?
We currently ship to most states within the US where local laws permit the direct shipment of alcohol. Please enter your zip code at checkout to confirm if we can deliver to your specific location.
How do you ensure bottles don't break during transit?
We use industry-leading, eco-friendly protective packaging specifically designed for glass bottles. In the rare event that a bottle arrives damaged, please contact our support team within 48 hours for a replacement or refund.
Can I return a bottle if I change my mind?
Due to safety regulations regarding food and beverage products, we cannot accept returns on alcohol once it has been delivered. However, if there is an issue with the quality or accuracy of your order, we will make it right.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Shipping times vary by destination, but most customers receive their spirits within 3-7 business days via ground shipping.
Do you offer rare or limited-edition releases?
Yes, Nestor Liquor specializes in sourcing hard-to-find whiskies, tequilas, and allocated spirits. We recommend joining our newsletter to receive notifications when rare bottles are added to our inventory.